Business

British Gas Settles Probe Over Forced Meter Installations

Updated 2026-05-15 06:45 UTC 1 source Negative

British Gas has paid £20 million to settle a probe into the forced installation of prepayment meters in vulnerable customers' homes. The incident involved debt agents breaking into properties without consent.

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BBC News

British Gas pays £20m to settle probe into force-fitting of prepayment meters

Debt agents working for British Gas had broken into the homes of vulnerable customers to fit pre-payment energy meters.

2026-05-15 06:37 UTC