Business

Virgin Media Fined for Contract Cancellation Issues

Updated 2026-07-08 06:10 UTC 1 source Negative

Regulator fines Virgin Media £28m for mishandling millions of customer calls over three years. The incident highlights ongoing issues with contract cancellation processes.

Coverage timeline — 1 article
BBC News
Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.
2026-07-08 06:05 UTC
Share: Twitter / X LinkedIn