AI in Medicaid Enrollment Faces Scrutiny

Ahead of Medicaid work requirements, a health plan in California hopes to stanch the number of people losing coverage by using an AI program to schedule appointments and remind enrollees to fill out paperwork. The plan says it can do the work of 40 employees at a fraction of the cost.

Yes, they’ve heard all the poop jokes. Public health staffers are painstakingly tracing the sources of this massive outbreak, combing through fast-food orders and lettuce purchases as they listen to people’s lengthy, messy stories about their illness.