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Expert Offers Advice on Handling Disrespectful Communication

Updated 2026-08-31 13:55 UTC 1 source Neutral

Communication expert Dorie Clark suggests using the 'label upgrade' strategy to maintain dignity and disarm disrespectful communication. The technique involves owning the truth and redefining labels.

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CNBC

When someone talks down to you, use Dolly Parton's simple trick to 'maintain your dignity and disarm' them, says expert

Communication expert Dorie Clark calls it the "label upgrade" strategy. "It's a powerful move," she says. "Own the truth," then redefine their label. Here's how.

2026-08-31 13:34 UTC